Boston Express Livery Service Inc.

Executive Car Service, Airport Transfers, Sightseeing Tours

Reservation Policies

Rates are subject to change without notice.

Chauffeur Gratuities are not included in our Flat Rates.

A $ 15.00 surcharge applies to services between 1:00 am and 5:00 am.

A 30 % Surcharge applies to reservations on the following Holidays: Thanksgiving, July 4th, Christmas, Easter.

For those of our rates quoted not including a gratuity,

if a gratuity is not provided a standard %15 gratuity will be added.


  1. A 30 percent deposit may be taken at the time of reservation. A credit card may be used to hold the reservation.
  2. Advance reservations are subject to a 100 percent charge for cancellations within 12 hours preceding the reservation time.
  3. Reservations cancelled between 12 hours and 24 hours prior to reservation time are subject to a 30 percent charge (deposit  is forfeited ).
  4. If weather or unexpected emergency or act of God should prevent the fulfillment of service, the customer deposit shall be returned and our transportation company shall not have any obligation except to do its best to reschedule the service under other circumstances.


Waiting Time Charges

  1. Our point to point transfers ( excluding Airport Pickup service ) shall be subject to waiting time charges after 15 minutes past the reservation time. Waiting charges are retroactive to the appointed pickup time and are charged at   $ 1.00 / minute.  This is not the case for Airport Pickup service.
  2. Airport Pickup Service Waiting Time Policy:


                 We monitor flight arrival times and charge for waiting at the airportonly after

                   1 hour has passed from the Arrival Timeto the moment when the client and chauffeur make contact

                 ( 1 hour  for Domestic flights -   and 75 minutes from Arrival Time to contact  for International Flights ) .

If waiting time charges apply at the airport, the first 60 minutes for domestic flight arrivals and first 75 minutes for

international  flights are not charged. It is only the time after these periods that would incur waiting time charges.

Boston Express Livery Service Inc.
175 McClellan HighwayBoston, MA02128US
Phone: 7816915400 Website: